{"id":2071,"date":"2026-03-26T12:17:16","date_gmt":"2026-03-26T12:17:16","guid":{"rendered":"https:\/\/unuerp.com\/?page_id=2071"},"modified":"2026-03-26T12:20:22","modified_gmt":"2026-03-26T12:20:22","slug":"performance-analytics-kpis-reporting","status":"publish","type":"page","link":"https:\/\/unuerp.com\/ar\/performance-analytics-kpis-reporting\/","title":{"rendered":"Performance &#038; Analytics (KPIs &#038; Reporting)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2071\" class=\"elementor elementor-2071\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1386121e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1386121e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71500c81\" data-id=\"71500c81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-523ccbdc elementor-widget elementor-widget-image\" data-id=\"523ccbdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-scaled.jpg\" class=\"attachment-full size-full wp-image-2073\" alt=\"\" srcset=\"https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-scaled.jpg 2560w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-300x300.jpg 300w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-1024x1024.jpg 1024w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-150x150.jpg 150w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-768x768.jpg 768w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-1536x1536.jpg 1536w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-2048x2048.jpg 2048w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-12x12.jpg 12w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-70x70.jpg 70w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-80x80.jpg 80w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-394x394.jpg 394w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-303x303.jpg 303w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-605x605.jpg 605w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-700x700.jpg 700w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-950x950.jpg 950w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/arafed-man-standing-front-chart-with-pen-his-hand-generative-ai-1080x1080.jpg 1080w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0dfa38e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0dfa38e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-356f6e69\" data-id=\"356f6e69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7439474e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7439474e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Performance & Analytics (KPIs & Reporting)<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-439b140 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"439b140\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\u2022 Key performance indicators (KPIs), including:<\/div><div>\u2022Response time<\/div><div>\u2022Customer satisfaction<\/div><div>\u2022Agent productivity<\/div><div>\u2022Detailed and analytical communication reports<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-221055cd elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"221055cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/unuerp.com\/ar\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u062c\u0631\u0651\u0628 \u0627\u0644\u0646\u0638\u0627\u0645 \u0645\u062c\u0627\u0646\u0627\u064b<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Performance &#038; Analytics (KPIs &#038; Reporting) \u2022 Key performance indicators (KPIs), including:\u2022Response time\u2022Customer satisfaction\u2022Agent productivity\u2022Detailed and analytical communication reports Try For Free<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-2071","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages\/2071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/comments?post=2071"}],"version-history":[{"count":4,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages\/2071\/revisions"}],"predecessor-version":[{"id":2076,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages\/2071\/revisions\/2076"}],"wp:attachment":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/media?parent=2071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}