{"id":1511,"date":"2026-03-11T19:50:10","date_gmt":"2026-03-11T19:50:10","guid":{"rendered":"https:\/\/unuerp.com\/?page_id=1511"},"modified":"2026-03-16T17:38:57","modified_gmt":"2026-03-16T17:38:57","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/unuerp.com\/ar\/helpdesk\/","title":{"rendered":"\u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1511\" class=\"elementor elementor-1511\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76dc039f elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"76dc039f\" data-element_type=\"section\" data-e-type=\"section\" id=\"next\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-356f6e69\" data-id=\"356f6e69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77be119d elementor-widget elementor-widget-spacer\" data-id=\"77be119d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7439474e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7439474e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0639\u0632\u0651\u0632 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0645\u0639 \u0646\u0638\u0627\u0645 Helpdesk \u0645\u0641\u062a\u0648\u062d \u0627\u0644\u0645\u0635\u062f\u0631: \u062d\u0633\u0651\u0646 \u0633\u0631\u0639\u0629 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629\u060c \u0628\u0633\u0651\u0637 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u0630\u0627\u0643\u0631\u060c \u0648\u0642\u062f\u0645 \u062e\u062f\u0645\u0629 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31a426a1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"31a426a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">\u0628\u0633\u0651\u0637 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062f\u0639\u0645 \u0644\u062f\u064a\u0643. \u0625\u062f\u0627\u0631\u0629 \u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062a\u062a\u0628\u0651\u0639 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0648\u0623\u0636\u0641 \u0639\u062f\u062f\u064b\u0627 \u063a\u064a\u0631 \u0645\u062d\u062f\u0648\u062f \u0645\u0646 \u0627\u0644\u0648\u0643\u0644\u0627\u0621 \u0625\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0633\u062d\u0627\u0628\u064a \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0627\u062a.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-221055cd elementor-button-info elementor-align-left elementor-widget elementor-widget-button\" data-id=\"221055cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/unuerp.com\/ar\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u062c\u0631\u0651\u0628 \u0627\u0644\u0646\u0638\u0627\u0645 \u0645\u062c\u0627\u0646\u0627\u064b<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f323e04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f323e04\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37ac85fa\" data-id=\"37ac85fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b8f4e11 elementor-widget elementor-widget-text-editor\" data-id=\"2b8f4e11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u0648\u062d\u062f\u0629 Helpdesk \u0642\u0648\u064a\u0629 \u062a\u0639\u0645\u0644 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0648\u0645\u0635\u0645\u0645\u0629 \u062e\u0635\u064a\u0635\u064b\u0627 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3a5bb530 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a5bb530\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-590f387d\" data-id=\"590f387d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d722503 elementor-widget elementor-widget-text-editor\" data-id=\"6d722503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"mb0\">Unu Helpdesk is a unified ticketing, knowledge management, change management, performance management, issue resolution, and customer interaction module to streamline customer support and boost customer satisfaction<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2fa9edb5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2fa9edb5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6fde1af7\" data-id=\"6fde1af7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-239cdbbe elementor-widget elementor-widget-image\" data-id=\"239cdbbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1273\" height=\"662\" src=\"https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard.png\" class=\"attachment-full size-full wp-image-1514\" alt=\"\" srcset=\"https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard.png 1273w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-300x156.png 300w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-1024x533.png 1024w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-768x399.png 768w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-18x9.png 18w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-135x70.png 135w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-154x80.png 154w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-394x205.png 394w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-915x476.png 915w, https:\/\/unuerp.com\/wp-content\/uploads\/2026\/03\/flectra-helpdesk-dashboard-1240x645.png 1240w\" sizes=\"(max-width: 1273px) 100vw, 1273px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Boost Support with Open Source Helpdesk: Enhance Responsiveness, Streamline Ticketing, Deliver Exceptional Service! Simplify your support process. Manage customer issues, track productivity, and add unlimited agents to the cloud-based versatile system. Try For Free A robust real-time Helpdesk module designed &hellip; <a href=\"https:\/\/unuerp.com\/ar\/helpdesk\/\">\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u0632\u064a\u062f<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1511","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages\/1511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/comments?post=1511"}],"version-history":[{"count":10,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages\/1511\/revisions"}],"predecessor-version":[{"id":1980,"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/pages\/1511\/revisions\/1980"}],"wp:attachment":[{"href":"https:\/\/unuerp.com\/ar\/wp-json\/wp\/v2\/media?parent=1511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}